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My Gillmans

Job Vacancies

Due to continued expansion we are looking to recruit the following positions.

If you would like any further details on any of the vacancies, or to apply please e-mail us at hr@gillmans.co.uk.

White Goods Engineer

We are currently looking to recruit a Field Service Engineer to cover Gloucestershire.  The successful candidate will be responsible for carrying out repair and service of kitchen appliances whilst ensuring outstanding service to our customers.
We are looking for a candidate who has experience of working with and repairing the full range of domestic appliance with a strong customer focus, ideally being Gas safe registered but not essential.
Suitable candidates will need to show a passion for service improvement, a desire to deliver best performance and an ability to provide support in achieving the overall objectives of the Aftercare function.

Main responsibilities:
Repair and service of kitchen appliances.
Carry out testing to ensure accurate fault diagnosis.
Build and maintain positive relationships with customers, delivering high standards of customer service.
Complete the required number of service calls per day.
Ensure satisfactory levels of van stock at all times.
Coordinate with the Management  Team in order to ensure effective planning, organisation and delivery of service call schedule.
Ensure accurate and timely completion of all required paperwork and reports.
Adherence to health and safety practices and procedures.

Key Skills and Attributes:
High level technical knowledge covering a full range of major kitchen appliances (gas, wet products and refrigeration).
Technical and problem solving skills.
Good communication, listening and customer service skills.
Trained in gas and refrigeration advantage but not essential.
Knowledge of electrical theory and safe working practices.
This is a permanent full time position working 40 + hours per week Monday to Friday and 1 in 3 Saturdays.

Salary depending on skill set and experience.
Contact: John.gillman@gillmans.co.uk

Commercial Appliance Engineer

We are currently looking to recruit a Field Service Engineer to cover Gloucestershire and the surrounding counties.  The successful candidate will be responsible for carrying out repair and service of commercial appliances whilst ensuring outstanding service to our customers. 
We are looking for a candidate who has experience of working with and repairing the full range of commercial appliances with a strong customer focus, ideally being Gas safe registered but not essential.
Suitable candidates will need to show a passion for service improvement, a desire to deliver best performance and an ability to provide support in achieving the overall objectives of the Aftercare function.

Main responsibilities:
Repair and service of commercial appliances. 
Carry out testing to ensure accurate fault diagnosis. 
Build and maintain positive relationships with customers, delivering high standards of customer service. 
Complete the required number of service calls per day.
Ensure satisfactory levels of van stock at all times. 
Coordinate with the Management  Team in order to ensure effective planning, organisation and delivery of service call schedule. 
Ensure accurate and timely completion of all required paperwork and reports. 
Adherence to health and safety practices and procedures.

Key Skills and Attributes:
High level technical knowledge covering a full range of major commercial appliances (gas & wet products). 
Technical and problem solving skills. 
Good communication, listening and customer service skills. 
Trained in gas is an advantage but not essential.
Knowledge of electrical theory and safe working practices.
This is a permanent full time position working 40 + hours per week Monday to Friday and 1 in 3 Saturdays.

Salary depending on skill set and experience.
Contact: John.gillman@gillmans.co.uk