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My Gillmans

For full details of any vacancies, please e-mail: hr@gillmans.co.uk

Retail Showroom Sales Assistant - Full time

Gloucestershire’s most respected and well known business Gillman’s Appliance Specialists are looking to expand their retail sales team and  recruit a new sales advisor to join our showroom team.
This is a fantastic opportunity for a self-motivated sales person
THE ROLE
Based in our modern showroom in Gloucester, you will work with our team to ensure all of our customers receive fantastic customer service and advice on the many appliances we have on display. 
The ideal candidate will be from a retail sales background and ideally have knowledge of the white and brown goods industry, although full training will be provided to the right candidate.
THE CANDIDATE
- Will have experience in providing first class customer service
- Knowledge of retail sales and ideally domestic appliances
- The ideal candidate will have good knowledge of Microsoft word, excel and outlook operating systems

THE COMPANY
- A family business, established in 1969 with strong company values & a passion for great customer care and focus
- A long history within the appliance markets & the winner of the British Electrical & Manufacturing Awards 2014

THE BENEFITS:
- A competitive salary
- Commission structure
- Company Pension Scheme
- 28 days Annual Leave
The position is 5 days over 7 and will include working weekends and bank holidays
HOW TO APPLY:
If you feel that you have the drive, passion & commitment to join our retail team Team please forward you’re CV, or for an application pack, e-mail: hr@gillmans.co.uk or call us on 01452 528 776.

 White Goods - Domestic Appliance Technician

Reporting to  Head of Service Operations
Summary of Role
This role is to cover Gloucestershire and the surrounding areas and to work in a field-based position with white goods domestic appliance experience in a professional environment and working across a variety of branded products such as Miele, Siemens, Neff, Beko, Rangemaster, Glen Dimplex, AEG, Electrolux, Zanussi
Main Duties
The Main duties of this role include, but are not limited to the following tasks:
• Handling and dealing with customer queries and ensuring excellent customer satisfaction
• Repairing all major white good appliances to a very high standard
• Being driving by first time completion for repairs
• Reporting to the office daily with paperwork and parts
• Maintaining company equipment
• Maintaining company vehicle and carrying out weekly safety checks
• Manage personal login on the company’s communication portal Gillco


Essential Work Skills
• Able to demonstrate substantial experience of working and across a variety of branded products
• Can repair 1st fix refrigeration (2nd fix advantage but not essential) as well as tumble dryers, washing machines, dishwashers, cookers, extraction hoods, hobs and ovens
• A positive outlook when dealing with unknown brands
• Gas qualifications: CCN1, CKR1, Essential to this role
• Full UK driving licence
Person Specification
• Positive can-do attitude
• Excellent communication skills with colleagues and customers
• reasonable level of fitness required to undertake the physical aspect of the role
• Excellent customer service skills
• Must be able to work well in a team and alone


Gillman’s Electrical Group Ltd. is committed to providing equal employment opportunities to all applicants and employees **NO AGENCIES**