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 White Goods - Domestic Appliance Technician

n Reporting to  Head of Service Operations
Summary of Role
This role is to cover Gloucestershire and the surrounding areas and to work in a field-based position with white goods domestic appliance experience in a professional environment and working across a variety of branded products such as Miele, Siemens, Neff, Beko, Rangemaster, Glen Dimplex, AEG, Electrolux, Zanussi
Main Duties
The Main duties of this role include, but are not limited to the following tasks:
• Handling and dealing with customer queries and ensuring excellent customer satisfaction
• Repairing all major white good appliances to a very high standard
• Being driving by first time completion for repairs
• Reporting to the office daily with paperwork and parts
• Maintaining company equipment
• Maintaining company vehicle and carrying out weekly safety checks
• Manage personal login on the company’s communication portal Gillco

Essential Work Skills
• Able to demonstrate substantial experience of working and across a variety of branded products
• Can repair 1st fix refrigeration (2nd fix advantage but not essential) as well as tumble dryers, washing machines, dishwashers, cookers, extraction hoods, hobs and ovens
• A positive outlook when dealing with unknown brands
• Gas qualifications: CCN1, CKR1, Essential to this role
• Full UK driving licence
Person Specification
• Positive can-do attitude
• Excellent communication skills with colleagues and customers
• reasonable level of fitness required to undertake the physical aspect of the role
• Excellent customer service skills
• Must be able to work well in a team and alone


n Gillman’s Electrical Group Ltd. is committed to providing equal employment opportunities to all applicants and employees **NO AGENCIES**n