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Repairs & Spares

Our Service Department

At Gillman’s we don’t just sell you the appliance. We have a service team who are dedicated to keeping your appliance going for its lifetime. We can fix your appliances free of charge within the warranty period, or you can have a quote for the cost of repair out of warranty. All repairs have 12 months parts and 60 days labour warranty. If you decide not to have you appliance repaired, our engineer can recommend a replacement; the engineer also has access to exclusive special offers.

We have a team of highly trained and skilled engineers who offer service call outs 6 days a week.

We'll fix your broken appliance.

All of our engineers are trained by the manufacturers.

If our engineer suggests it not worth repairing we'll give you a discount on the replacement.

We also have an engineering workshop, where you can bring your broken appliance to be repaired. You can leave your appliance with us and we will contact you when it's fixed.

Our Spares Shop

Service Call Centre Opening Hours

Monday to Friday 8.30am to 6pm

Saturday 8.30am to 1pm

Please note: The service call centre are closed on Sunday's, & public bank holidays. We also close early on Christmas eve.

To contact our repairs team please E-mail: servicecalls@gillmans.co.uk (use the link in the contact us section) or call 01452 528776 opt 2 & opt 1

Our Spares Team

As part of our service department, we also have a team for ordering spare parts. If you want to fix it yourself, our spares team can provide anything* from a vacuum cleaner belt or new fridge shelf, to a washing machine motor or cooker element. Spares and accessories are readily available from our stock, or we’ll order an item specifically for you. All we need to find the right part is the model and serial number. These are located on your appliance rating plate.

*We will not provide PCB’s as they will require configuring to your appliance with specialist software.

Spares Shop Opening Hours

Monday to Saturday 8.30am to 5.30pm

Please note: The spares team are closed on Sunday's and public bank holiday's.

To contact our spares team please E-mail: parts@gillmans.co.uk (use the link in the contact us section) or call 01452 528776 opt 2 & opt 2